Tag: Sales

Communications

14. How to really understand people – With Mehdi Tounsi – world traveller and Snr Regional Director EMEA at OpenSesame

Kick the puppy and give it a cheese sandwich. (25:00)
Mehdi and I bonded over our love of food & travel – you need to skip to 05:50 to get into the actual management stuff!I can only apologise for this episode’s cocktail mixture of metaphors and idea…

20 October 2022

Leadership

11. How to adapt to the unexpected – with Matt Thorley – service expert, head of sales at Tate

When a rollercoaster crashed at Alton Towers, Matt Thorley and his customer service team were there to respond.
Hear how he adapted to the event, how it affected him and his team and what he would do differently if presented with a similar situation….

17 October 2022

Culture

1. Making mistakes is the only way to fly – with Marcus Cauchi

What are the highest value activities you should be doing as a manager and how do you get to the point where you have the time to do them?
Marcus Cauchi – vastly experienced people and sales leader – shares his Highest Value management activities, hi…

31 August 2022

Tag: Sales

14. How to really understand people – With Mehdi Tounsi – world traveller and Snr Regional Director EMEA at OpenSesame

11. How to adapt to the unexpected – with Matt Thorley – service expert, head of sales at Tate

1. Making mistakes is the only way to fly – with Marcus Cauchi

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