12. How to manage upwards & build trust – keep the dogs off their backs with Caroline Brent – senior HR director & consultant

Three essentials of good leadership

1. Never forget your experiences of bad management.
2. Wear the other person’s shoes – how would it make them react / feel
3. Manage upwards to create the space for your team to perform – or get the dogs off their backs as Caroline Brent puts it.

A great conversation with a vastly experienced practitioner of the arts and science of management and leadership.

Find Caroline here: https://www.linkedin.com/in/caroline-brent-01b2069/ and

http://thechefpartnership.com | http://humdex.com | http://www.brentconsultancy.com/

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When you’re ready – upgrade your management skills with me : https://practical-leadership.academy